Customer Success Manager
Customer Success Hybrid — San Francisco Full-time
Own onboarding and long-term success for a portfolio of Khanoos customers across industries.
Responsibilities
- Guide new customers through onboarding and setup
- Build long-term relationships that drive retention and growth
- Surface customer feedback to product and engineering teams
Requirements
- 2+ years in a customer success or account management role
- Excellent written and verbal communication skills
- Experience working with SaaS or vertical software products
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