FAQs

Frequently Asked Questions

We offer refunds within 7 business days after receiving and inspecting your returned item. Refunds are credited to your original payment method.

Email us at khanus3420@gmail.com with your order ID and reason for return. We'll guide you through the process.

Items must be in their original condition: unworn, unwashed, and with all tags attached. Sale or custom items are non-refundable unless defective.

After you email us, we’ll send return instructions. We cover return shipping for defective or incorrect items.

Once approved, the refund is processed to your original payment method. It may take 5–7 business days to appear in your account.

Orders can be changed or cancelled within 2-3 hours. After that, we begin processing and cannot make changes.

Yes! We ship internationally. Delivery time and cost depend on the destination country. International customers may be responsible for customs duties or VAT.

No, we are fully transparent with our pricing. International customers might be subject to duties or taxes depending on local laws.

Yes, we accept exchanges for different sizes or colors. Please contact us within 7 days of receiving your item to initiate the exchange.

You can email us anytime at khanus3420@gmail.com. We typically respond within 24–48 business hours. Or use our Contact Us form.

Absolutely. We use encrypted SSL security to ensure that your credit card information is 100% protected.

Please refer to our detailed Size Guide on each product page. If you’re between sizes, we recommend sizing up.

Popular items are restocked often. Join our mailing list or follow us on social media for restock announcements.